Frequently Asked Questions
Everything you need to know about your SpearmintLOVE order.
How long will it take for my order to ship?
Most orders are processed and shipped within 1-2 business days. During high-volume sales or holiday periods, processing may take up to 3-5 business days.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that items marked as Final Sale cannot be returned or exchanged.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and selected carrier.
How should I care for my SpearmintLOVE garments?
To keep your items looking their best, we recommend machine washing on a cold, gentle cycle and laying flat to dry or tumble drying on low heat.
Can I change or cancel my order after it has been placed?
Because we strive to process orders as quickly as possible, we are unable to make changes or cancellations once an order has been sent to our warehouse for fulfillment.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and interest-free installment options like Afterpay for eligible orders.